Queue up with your smartphone
so you can do something else instead

 

What is it?

BeOnQ is a Queue Management system that lets customers join queues through their smartphone and come for service when it’s their turn.

It includes:

  • Easy-to-use API for Android/iOS enables BeOnQ for your customers
  • Secure web front-end or dedicated smartphone app for managing queues
  • Secure BeOnQ back-end for calculating wait times (hosted by us or behind your firewall)
  • Analytics dashboard for resource planning and statistics
  • Ticket dispenser (optional) - can be customized for your operation
 

Healthcare

Run outpatient appointments smoothly
  • Option for self check-in from the patient’s own smartphone
  • Notify waiting times to smartphones and displays while patients wait in the café or enjoy a walk
  • Before the appointment: send reminders, confirmations and instructions via smartphone
Improve satisfaction metrics and cut wastage
  • Collect patient satisfaction scores through our app
  • Track patient engagement and reduce no-shows
  • Monitor statistics on appointments and delays
    •  

Retail

Let customers know you value their time
  • Keep your customers happy by letting them know how long they have to wait
  • Let them run errands, continue shopping or just relax in a café before it’s their turn for service
  • Track waiting times and convert to loyalty points
Become a more efficient organization
  • Improve resource planning with waiting time and serving time metrics
  • Track the efficiency of different service points

How to get started

  • Contact us to provide details of your retail operation. We’ll give a timeline and free quotation.
  • We’ll provide access to our API. You can integrate easily into an existing Android or iOS application with our sample code.
  • We’ll configure the back-end and set up your admin and access accounts or we can make a customised application.
  • Still want paper tickets? We’ll set you up with a customised ticket dispenser.
  • Start promoting the smartphone apps to your customers.

If you’re a healthcare provider with an existing appointments system, please contact us.


 


 
 

News

13.11.2015 BeOnQ at Slush 2015!

We introduced BeOnQ in the fantastic Slush 2015 conference in Finland! We are still buzzing ...
READ MORE


4.11.2015 Meet us at Slush!

We will unwrap BeOnQ at Slush on Nov 11 and premiere the live demo of BeOnQ!
READ MORE


4.11.2015 Queue management for busy places in the smartphone era!

We've all experienced long waits and queues at banks, hospitals and public offices.
READ MORE